If on the POS was added Credit Card Payment:
- in the opening “Charge Payment” form was selected Access Setting and was checked “Charge Payment by Terminal” checkbox -> After processing Charged Payment isn’t duplicated and isn’t calculated in Customer Balance.
To check this, the user needs to do the next steps:
- Create POS, select Customer, add Items -> Save Draft;
- Reopen created POS -> Click Accept Payment;
- Select Credit Card method -> Click Accept&Charge;
- In opening Charge Payment form select Access Setting and “Charge Payment by Terminal” checkbox set ON;
- Click Charge button, enter Credit Card data -> Process Payment;
- Open Customer Center -> Look to the Customer balance.