In Partial Shipped Sale Order, items in Ready to Ship/Pending PO statuses can be voided/unreserved.
To check this, the user needs to do the next steps:
- Case 1:
- Create SO -> Add customer -> Add 2 items -> Save & Process;
- Create Ship Order for SO -> Ship first item -> Save;
- Reopen SO -> first item in Shipped status, second in Ready to Ship status;
- Select second item -> Click on Void multibutton -> Enter reason -> Continue;
- Save Sale Order -> Reopen SO -> Order status is Shipped , second item in Void status;
- Case 2:
- Create SO -> Add customer -> Add 2 items -> For second item select Create New PO Request action;
- Save & Process -> Sale Order in Pending PO status, second item Pending PO;
- Ship Order is Shipped for the first item -> Create Invoice -> Save & Approve ;
- Reopen SO -> Select second item -> Click on Unreserve action -> Save;
- Sale Order in In Process status -> first item – shipped, second – not reserved.