Order Management System. What's new
← Version 1.34.31.0

Partial Shipped SO – item void/unreserve

In Partial Shipped Sale Order, items in Ready to Ship/Pending PO statuses can be voided/unreserved.

To check this, the user needs to do  the next steps:

  • Case 1:
    • Create SO -> Add customer -> Add 2 items -> Save & Process;
    • Create Ship Order for SO -> Ship first item -> Save;
    • Reopen SO -> first item in Shipped status, second in Ready to Ship status;
    • Select second item -> Click on Void multibutton -> Enter reason -> Continue;
    • Save Sale Order -> Reopen SO -> Order status is Shipped , second item in Void status;
  • Case 2:
    • Create SO -> Add customer -> Add 2 items -> For second item select Create New PO Request action;
    • Save & Process -> Sale Order in Pending PO status, second item Pending PO;
    • Ship Order is Shipped for the first item -> Create Invoice -> Save & Approve ;
    • Reopen SO -> Select second item -> Click on Unreserve action -> Save;
    • Sale Order in In Process status -> first item shipped, second not reserved.